Terms & Conditions
Company Information
Business name: Clarisse Benoît
Business type: Sole proprietorship (enskild firma)
Location: 41316, Gothenburg, Sweden
Email: [email protected]
Products
All jewellery is handmade and may therefore differ slightly from the product photos shown in the online store.
Prices & Payment
All prices are stated in SEK. This business is exempt from VAT under Swedish tax law, which means that no VAT is added to the prices.
Payment is made via the payment options offered in the webshop.
Shipping
Orders are normally shipped within 5 business days. Delivery times may vary depending on destination. Shipping costs are specified at checkout and paid by the customer.
Right of Withdrawal & Returns
You have the right to cancel your purchase within 14 days of receiving your order, in accordance with Swedish law (Distance Contracts Act).
The product must be returned unused and in original condition. The customer is responsible for return shipping costs.
Custom-made or personalised jewellery is not covered by the right of withdrawal.
Complaints
If the product is damaged or faulty, please contact me at [email protected] and we will resolve the issue together.
Privacy Policy
Your personal data is only used to process your order and will not be shared with third parties.